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Member review of Verizon Online DSL


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read 4240 reviews (2145 positive) (1138 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$35 per month avg ($15 to $80)

Speed test results 3 year trend
Review by lgkahn See Profile
UPDATED: 102 days ago
member for 4.7 years, 232 visits, last login: 10 days ago


Londonderry,Rockingham,NH
$192 per month
"used to be reliable.. used to get knowledgeable tech support techs"
"lately not reliable and cannot get ahold of decent tech support"
"sold out to fairpoint and went to crap.. dropped web connections gallore to my webmail.. switched to comcat and now it works fin"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Comcast
    verizon support is really going downhill .. business users used to get to tech support technicians that knew what was going on and didn't just read off of scripts. Lately I have had outages and routing, dropped packet problems and the technicians are useless .. ie reboot your modem... they have no concept of my connection is up and working.. it is your c/o first hop that is not routing for my subnet block... I am going to have to actively look for another isp that can handle real support issues that arise from have a 29 static ip block etc. etc.

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