Review by dave 
UPDATED: 15 days ago
member for 8.4 years, 4386 visits, last login: a few hours ago
 Littleton,Middlesex,MA
 $30 per month
 Verizon
 "It works and it's cheap enough"
 "I'm still awaiting the damn FIOS connection!"
 "par for the course; OK but they don't really care"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
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Verizon Online, 1500K/384K Westel DSL modem, dynamic IP, PPPoE. Located in Littleton, Mass. Connected to LAN via Linksys cable/DSL router.
I have absolutely nothing to say, really. The notion of reviewing my ISP now seems about as interesting as reviewing my phone company. In both cases, the service works pretty much as advertised, it's generally reliable, the company is as impersonal as a slab of concrete, and I assume you'll get pretty much the same thing wherever you go.
(Historical note: I signed up with Bell Atlantic for 640/90 service, in early 2000, and DSL was much more of an adventure back then).
I'd rather wish they'd run fibre to my street. It's not the distance holding them back, it's the fact that all lines are underground here.
2006-12-15: Still no FIOS.
2008-03-19: Still no FIOS.
2008-09-22: Hey, guess what? Still no FIOS.
Followup comments:  
Rickez
Goinginsane
join:2000-09-02
Three Rivers, MA
 ·Comcast
 ·Vonage
 ·Verizon Online DSL
edit:
April 10th, @11:09AM
| I have had serious I have had serious issues with Verizon on-line, Verizon business and Verizon's phone services (pots and wireless) Last year made the switch to Comcast, Vonage, & Sprint (Sprint is nothing great but they work) I was a $4000 a year verizon customer and they would not do anything to help me with the issues we had. Now I save money and have better services. (BTW, we did not have the $15 dsl My home line was $40 something and my business line was over $60)
Verizon ended up on my credit report, my fault for not paying the bill I disputed. But even after I paid them they will not remove the scar.
I have reported my story to: (my services did not work and there was serious quality issues)
FCC
You may file your complaint on line, if you wish:
www.fcc.gov/cgb/complaints.html
DTE One South Station Boston, MA. 02110
Phone: (617) 305-3500
»www.mass.gov/dte/index.htm
They both have taken my claim very serious. I did not really expect the support and advice I have been getting from them.
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Got a one way ticket, going the wrong way.... | |
| Smith6612
Premium
join:2008-02-01
united state
·Verizon Online DSL
·FrontierNet Intern..
 ·Dish Network
| Underground Fiber... Verizon is going to be running FiOS in my neighborhood where all of the wires are underground. It's not a problem for them really, as they have machines that will help them. What may be the problem is that nothing has been passed in your area to allow that deployment yet. | |
| 
Mactron
el Camino Real
Premium
join:2001-12-16
CM94sv
| Upgraded DSL here... VZ will never offer FIOS in their entire footprint.
VZ just upgraded their DSL offering here to 7.1/768.
I believe that means they have no intention of offering FIOS here any time soon if ever.
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If only the Verizon CSRs worked this well.  | |
|  | dataice
join:2002-10-27
Crisfield, MD | Re: Upgraded DSL here... VZ also upgraded my area (DelMarVa Peninsula) to 7.1 Mbps as well. I seriously doubt we will EVER see FIOS deployed here. We don't drive BMW's and have a summer home in the Hampton's, so they seem to cherry pick where it will be deployed. | |
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