 Review by nanook 
UPDATED: 1 year ago
member for 1.9 years, 875 visits, last login: 1 days ago
 undisclosed location
 $47 per month (12 month contract)
 about 5 days
 "The best thing one can say about Bell Sympatico is that thankfully there are much better alternatives."
 "Throttling, bandwidth caps, high costs, lousy service, outsourced support."
 "Look elsewhere. You can do far better at lower cost with a third-party DSL ISP."
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(ratings match consensus)
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I was a 10+ year customer of Bell Sympatico, first on dial-up and then for some 8 years on DSL. My last 1-year contract recently came up for renewal. Even with bundling and loyalty discounts, Bell still wanted more from me to renew than others offered me as a new customer and without any restrictions.
When I thought about renewing I recalled that the quality of Bell's service, support, competence, ethics, reputation, etc. has steadily deteriorated during the time that I had been a customer. The last straw was throttling the bandwidth that I was paying Bell for.
I have now switched to a third-party DSL ISP. I am on the same physical line I had with Bell except now I pay less and get better service. I cannot imagine why anyone would want to stay with Bell under the current circumstances. Maybe after OTPP takes over and "fixes" Bell things will improve -- assuming the OTPP buyout actually closes and that they actually can "fix" the dinosaur.
Updated 06Oct08: After almost a year with TekSavvy all I can add is that I am just as delighted with my decision today as I was when I made the switch from Bell. In the meantime I have migrated several family members from Bell to TSI and "encouraged" countless others to do likewise.
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