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Member review of Bell Sympatico


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$46 per month avg ($25 to $83)

Speed test results 3 year trend

Review by DKS See Profile
UPDATED: 241 days ago
member for 8.6 years, 4937 visits, last login: a few hours ago


Owen Sound,ON
$55 per month
about 10 days
Bell Canada
"As reliable as an old Timex... takes a licking and keeps on ticking..."
"Tech support is scripted. Not always accurate."
"Reliable and stable connection. No surprises. Excellent value for money."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings well above consensus)

    Bell Canada HSE is a rock solid performer. It's always there and rarely (if ever) fails. Speed is as advertised ( 5056 down/ 800 up profile; 4400 up / 600 down in real life). I do not use the supplied modem but use a Speedtouch 536v6 with 7.4.1.7 firmware.

    Update. Still ticking along.

    Update 24/03/09: Still ticking.

    Grandfathered HSLD Bundle. Unlimited Download

    Attachments:
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    Followup comments:

    LuckyLuke

    @bell.ca

    Not everyones experiance, so lucky you!

    "It's always there and rarely (if ever) fails."

    Thats lucky, For you.

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:

    Re: Not everyones experiance, so lucky you!

    That's been the norm since I signed on Sympatico in 1994. High Speed since 2000. And Bellnet since 2001. Your mileage may vary.
    --
    Need-based health care not greed-based health care.
    bohn

    join:2006-05-30
    Scarborough, ON
    Probably only works for him because he never downloads anything. 12 gigabytes is deemed not anything.

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:
    ·Bell Sympatico

    Re: Not everyones experiance, so lucky you!

    said by bohn See Profile :

    Probably only works for him because he never downloads anything. 12 gigabytes is deemed not anything.
    Just like the majority of HSE clients...
    --
    Need-based health care not greed-based health care.

    Bell sucks

    @bell.ca

    People please,no blanket statements(my connection vs urs)

    Too many people just hyping their connections here...Bell sucks suck it up...Been with them 6 years and lately been even worse,disconnections,incomptent tech support that doesnt know 1/1000th ofyour average joe computer neophyte.Most of their techies are actually taking calls from 3rd world countries before relaying you to another degree of tech support.

    They're a bad,big mean machine...Their capital is all that matters until we start throwing them rocks,then suddenly,you get a call from a rep on the job telling you they are sorry,offering u a free month of their shitty internet and trying to push for u to buy a new service....

    horrible horrible experience for someone that actively uses his connection(online games,downloads or just trying to stay looged on omg!!)

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:
    ·Bell Sympatico

    Re: People please,no blanket statements(my connection vs urs)

    said by Bell sucks :

    Too many people just hyping their connections here...Bell sucks suck it up...Been with them 6 years and lately been even worse,disconnections,incomptent tech support that doesnt know 1/1000th ofyour average joe computer neophyte.Most of their techies are actually taking calls from 3rd world countries before relaying you to another degree of tech support.

    They're a bad,big mean machine...Their capital is all that matters until we start throwing them rocks,then suddenly,you get a call from a rep on the job telling you they are sorry,offering u a free month of their shitty internet and trying to push for u to buy a new service....

    horrible horrible experience for someone that actively uses his connection(online games,downloads or just trying to stay looged on omg!!)
    As I said, "Your mileage may vary." But I am a satisfied customer.
    --
    Need-based health care not greed-based health care.
    newf7

    join:2007-09-11
    Brampton, ON

    Re: People please,no blanket statements(my connection vs urs)

    said by DKS :
    As I said, "Your mileage may vary."
    Mine certainly did. "Your mileage may vary" is a phrase seen often on escort review boards which considering the way I've been screwed by Bell Sympatico for the past month is appropriate.

    said by DKS :
    But I am a satisfied customer.
    IMNSHO when used in the context of Bell Sympatico "satisfied customer" is a euphemism for "shill" but to be fair DKS has stated he doesn't work for them.

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:
    ·Bell Sympatico

    Re: People please,no blanket statements(my connection vs urs)

    said by newf7 See Profile :

    said by DKS :
    But I am a satisfied customer.
    IMNSHO when used in the context of Bell Sympatico "satisfied customer" is a euphemism for "shill" but to be fair DKS has stated he doesn't work for them.
    Not only do I not work for Bell, I have never worked for Bell. And I don't work in the telecom or IT industry, either. To be fair, I do work as a volunteer with Rogers Television.
    --
    Need-based health care not greed-based health care.

    travisc

    join:2001-11-09
    Port Perry, ON
    Well, it does happen. When I was on Rogers, my connection was always fast, and rarely went down. I had no problems, despite many others having far worse situations. Occasionally, Bell does get it right!
    newf7

    join:2007-09-11
    Brampton, ON

    Re: People please,no blanket statements(my connection vs urs)

    As they say: "Even a blind pig finds an acorn once in awhile."

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:
    ·Bell Sympatico

    said by travisc See Profile :

    Well, it does happen. When I was on Rogers, my connection was always fast, and rarely went down. I had no problems, despite many others having far worse situations. Occasionally, Bell does get it right!
    And so does Rogers.

    surprise not

    @videotron.ca

    the review title

    "Reliable and stable connection. No surprises. Excellent value for money."

    I seem to recall you being surprised a few time.... the MSN surprise you and your wife encountered, the phone problem, then the lower speed, and a couple of more surprises.

    Is "No Surprises" still appropriate in your case?

    Guess it is. But this is "no surprise"

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:
    ·Bell Sympatico


    1 edit

    Re: the review title

    said by surprise not :

    "Reliable and stable connection. No surprises. Excellent value for money."

    I seem to recall you being surprised a few time.... the MSN surprise you and your wife encountered, the phone problem, then the lower speed, and a couple of more surprises.

    Is "No Surprises" still appropriate in your case?

    Guess it is. But this is "no surprise"
    We had two "surprises" in eight years. The false 911 issue (which was not a DSL issue) and the e-mail not working issue. That's not bad, so yes, "so surprises" still applies.
    --
    Need-based health care not greed-based health care.

    WaitForGodot

    join:2009-01-07
    ·Bell Sympatico
    ·TekSavvy Solutions..

    Re: the review title

    DKS, don't you want to update you review especially after your recent rant about connectivity of some of your relatives ?
    »[Internet] 2 Wire Modem & the Mac Wireless

    By now I am sure, even you, being a patient man, would like to reconsider your glowing tribute to Bell. They have a very long history of forcing off long-term customers of years, to leave it in disgust. Just check out the forums.

    DKS
    Damn Kidney Stones
    Premium,ExMod 2002
    join:2001-03-22
    Owen Sound, ON
    clubs:

    Re: the review title

    It was just updated. I made my point in the thread. Mot much more to say.
    --
    Need-based health care not greed-based health care.
    Forums » comments on review of Bell Sympatico







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