 Review by steve1515 
UPDATED: 174 days ago
member for 8.3 years, 3495 visits, last login: a few hours ago
 Peabody,Essex,MA
 $65 per month (12 month contract)
 about 6 days
 Verizon
 "The speed it great; Static IP"
 "They don't have the OSTG package anymore."
 "So far this is a great ISP"
| Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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I canceled Earthlink during the week of December 22. They disconnected me and freed my line.
Once I noticed that my modem no longer got sync, I knew that I could call Speakeasy. This was on December 31st. Luck me, this was the last day for the rebate for the modem kit.
I called and ordered everything was ok except that the rep selected the wrong speed package. (I'll explain below). Anyway, everything went smoothly and was up and running on January 6th, the date that they gave me.
I ordered the 1.5/256 plan with dynamic IP, they gave me a static IP, which is a free bonus. (Since I'm supposed to have a dynamic IP, they can switch me over to dynamic any time they want. But, that's not a problem for me.  )
The rep accidentally picked 1.5/768. This would cost me 79.99 a month which I didn't want. I just had to wait till my line was activated and they they would correct the mistake and put me back to 1.5/256. I called today to have them fix the problem and they said it would take 24 hours. Well, it only took about 10 minutes. I was very impressed.
I've only had Speakeasy for a week and I love it. It's worth the price. I hope it's always this good.
UPDATE (6/10/2008): I still have Speakeasy, but I upgraded to the OSTG package a few years ago for an upload speed increase and 8 static IPs (I only use 2 of those IPs). They no longer offer the OSTG package, so if I ever switch I probably can't come back at my current rate. This is bad since their current pricing structure is very expensive. As long as nothing changes, I'll stay because they are very reliable, and they let me run servers.
Summary:
CPE: Zyxel 645M (Using Old Westell)
Speed: 1.5/768
Price: $65
IP: 8 Static IPs
Followup comments:  NbWY1
join:2003-05-23
Columbia, MD | Speakeasy Typical Speakeasy experience. I've used them twice and love 'em  | |
| 
peter Carr
@mit.edu
| Now owned by BestBuy I am a loyal and happy speakeasy customer since 1999 and would recommend them to anybody.
But Speakeasy has recently been purchased by BestBuy and I am skeptical of what is coming next. Based on BestBuy's customer service reputation I would not recommend speakeasy to anyone. I am currently shopping for a new ISP even though I haven't had any problems under the new regime. | |
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