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Member review of XO COMMUNICATIONS


more information on the company
Ad-hoc XO COMMUNICATIONS Forum

Reviews:
read 196 reviews (64 positive) (76 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
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Services:
Value for money:


Review by Zaber See Profile
Posted: 216 days ago
member for 8.2 years, 1946 visits, last login: a few minutes ago


Cleveland,Cuyahoga,OH
Business customer
Contract price not specified. (36 month contract)
"Willing to split a T1 between voice and data"
"Difficult to get any changes done"
"Never Again"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

    My Other Reviews·Expedient
    ·AT&T Midwest
    When we first had the service installed it was great. XO installed the equipment, and it was a very smooth transition from out other phone carrier. Everything went well for about the first two years. Then we started planing for a company wide increase in data capacity. We could not get quotes from the sales staff. At the same time the number of support issues had increased several times over. It became almost imposable to contact anyone there, and our four hour response time became we will get to it when we get to it.

    Followup comments:
    view 1 comment
    ninjakid

    join:2008-02-10
    Long Island City, NY
    edit:
    February 11th, @01:42PM

    XO in the worst company I have ever dealt with

    They are awfull, I am going to post a review baised on my expericene with them.
    permalink · 2008-02-10 04:25:08 · Reply to this
    Forums » comments on review of XO COMMUNICATIONS

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