Review by zurk 
member for 3.5 years, 44 visits, last login: a few hours ago
updated 1 days ago
 Vancouver,BC
 $48 per month- (42 month contract)
 about 10 days "excellent service no issues." "website needs improvement." "still a good quality service. doing the best they can do."
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(ratings match consensus)
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too many complainers on forum but i have been with ts for 3 yrs with no issues and only 2 6hr downtimes. 25/2.5 on sb5101 i got free.
TS has raised their rates significantly with practically no warning so im a bit unhappy. still more competitive than shaw and telus here at 25 megs so staying on for now. for new customers it makes little sense at these rates.
update:
another year gone by, rates have dropped to what they were previously so $/meg is now good for new customers. a few problems with pings/packet loss which were resolved in 2 days. problem of low bandwidth (10Mbps instead of 24Mbps at peak times and normal otherwise) now since they changed their routing in BC. hopeful of an upgrade as marc promised on the forums it will be soon to bring bandwidth up to 24mbps at peak times. i still do not have a backup internet connection but might get a DSL thru another reseller here in BC if they continue to have routing issues. so far teksavvy is up 99.97% with Downtime 2h 56m and Number of Downtimes 53 over 1 year. much better than 2 years ago.
Comments:
 | | This is what passes as a 'review' here? Because you're one of the lucky ones on uncongested POI's, we're complainers?
OK there, sir. Flawed logic; shitty review. | |
|  AkFubarAdmittedly, A Teksavvy Fan
join:2005-02-28
Toronto CAN.
 ·TekSavvy DSL
1 edit | "too many complainers on forum .... I couldn't agree more with your comment. I've been with TSI since 2009 and had nothing but the best customer service and internet performance at a fair price. Unfortunately I don't go into the forum much anymore. I'm just sick of the whining and the petty complaints. Too bad too, the forum used to be a great place to hang out and learn.
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If my online experience is enhanced, why are my speeds throttled?? BHell... A Public Futility. | |
|  | | | Re: "too many complainers on forum .... +1 | |
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