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Member review of EarthLink


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Reviews:
read 3064 reviews (1424 positive) (989 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$51 per month avg ($29 to $87)

Speed test results 3 year trend

Review by vo.nguyen
Posted: 9.5 years ago
(review was emailed from domain conexant.com)


Orange,Orange,CA
$49 per month (6 month contract)
"Good installation coordination"
"not find anything yet"
"Good value for the money"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I ordered Minndspring DSL on April 21, 2000. I recieved an e-mail
    confirmation from Mindspring.I also
    recieved e-mail from COVAD. COVAD also confirmed the order for the
    installation and set up an appointment
    for me with PacBell. The appoimnent was schedule on April 28, 2000. On
    April 26, 2000, the PacBell arrived
    early in the morming @09:00AM. He took about an hour to check the line and
    said everything was OK.
    Then I recieved e-mail from Mindspring with a promotion: I get three
    months of DSL for the price of one month
    and that also counts toward my contract with Mindspring (Mindspring has a
    6-month contract).
    On the next day, I recieved an email from COVAD to schedule for my DSL
    installation. It was scheduled on
    Friday 28, 2000 between 12:00PM-5:00PM. Around 3:00PM a DSL technician
    called me and asked me for
    the direction to my house. I guessed that he was lost.
    About 15 minutes later, he showed up and started the installation. He was
    very knowledgeable about his job.
    He checked my phone jack and said that this jack can't be use for DSL. He
    ran a new DSL line from my phone
    junction box to the room where I wan to install DSL.
    It took him about 2 hours to complete the installation.
    I have had DSL for 2 weeks now and so far I have no problem.
    My download speed is around 80-90kbps. After tweaking with the Windows registry, my download speed is
    improved to130-150kbps(Wow!!!). My bandwith is usually ranging from 600 -1100kbps.
    Well, to sum up, it has been a smooth ride for me to switch from dial-up access to DSL since there were so
    many horrible stories about DSL providers.

    Followup comments:
    Forums » comments on review of EarthLink


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