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Member review of Time Warner Cable


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Reviews:
read 89 reviews (23 positive) (31 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$94 per month avg ($46 to $200)

3 year trend

Review by geneven See Profile
UPDATED: 298 days ago
member for 1.4 years, 2 visits, last login: 1.2 years ago


Agoura Hills,Los Angeles,CA
$110 per month
"Usually good connection"
"Sometime terrible connection"
"Expensive and not necessarily worthwhile"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I have had Time Warner Cable's highest speed cable internet since way before it was Time Warner (Adelphia, previously). On some days, service is terrible. Usually it's fine.

    Time Warner Cable is considering monitoring broadband usage. I use broadband a lot because I am a Linux hobbiest, meaning that I download linux distros frequently. One Linux distro download can easily be more than a half a gig all by itself. Sometime I make mistakes and have to redownload the distro. This means that I do a lot of downloading. I don't want to have to worry about that.

    I can't afford to pay premium prices for my hobby. I don't want to give it up. So I am considering switching, more or less as a gesture of independence. I am a phone customer of AT&T, so I would be likely to switch to that company. I know it has also been considering monitoring, but it is cheaper than Time Warner Cable and I could switch to something else at a future time.

    I was quite irritated when Time Warner Cable stopped providing Usenet Newsgroups without so much as having the courtesy of notifying me in advance. This was just plain rude. There is no reason that Time Warner Cable couldn't notify ALL its customers that this service was being curtailed. It would have cost Time Warner Cable virtually NOTHING to do so. Yet it didn't have that courtesy. I found out shortly after they dropped support by trying and trying to access newsgroups and then discovered a notice they had posted saying they had dropped support. This notice wasn't sent to me, it was just posted on an infrequently used web page.

    I am in the Los Angeles area. My friend in San Diego frequently gets notices from Roadrunner that they are improving her service. I NEVER get such notices. I think that the Los Angeles area service is inferior because it is a leftover from the Adelphia cable system.



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