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Review of Mark Twain Rural Telephone Company (DSL)


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Review by jwichman See Profile
member for 5 years, 62 visits, last login: 1.2 years ago
lodged 2.7 years ago

  • Emden,Shelby,MO
  • $40 per month
  • about 2 days
  • "Excellent performance and service ayt a fair price"
  • "Internet support line can't debug a hardware problem."
  • "Amazing services and good support for a 5,000 customer coop"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Fortunately, this a good company, as it is your only choice except for Satellite or dial-up with toll-free access.

DSL Internet access starts at $25 for 768kbs/256 and speeds of up to 4.0/1.0mbs ($79.95) are available. Prices have dropped twice and the minimums increased across the board once.

I had the original repeater connection at 384kbps and I've upped my speed twice.
Once when Fiber-Optic made it to the "last mile" and a greater speed became available and again when the price was dropped about $10.

I've had the 1.5mbps/512kbps package for at least three years now and the current price is $40.95.

A self-install is $65 and a full-service install is $95. Paradyne or compatible ADSL modems are provided at no charge as are three DSL filters.
Other services such as wireless & WI-MAX are provided to other nearby communities.
See here for a list of services and prices: »www.marktwaintelephone.com/internet.html

In 8 years, the few service calls I've had either been last mile related such as wet wires, and ants in the DMARK. I've had a couple of modem replacements (one at the CO, one at the Fire/Copper junction and one or two inside.

All have been resolved and mostly the same day.

Comments:

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