Review by KenderDragon 
member for 1.8 years, 45 visits, last login: 87 days ago
updated 1.3 years ago
 Boucherville,QC
 $8 per month about 7 days "Can't beat those prices, a ton of FREE feature!" "No fax support, some reliability problem" "It's cheap, and it work! (But have a backup plan!)"
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(ratings match consensus)
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I was tired of paying big money for phone service that I don't use. Considering I have cel phone, I was looking for a cheap way to keep my phone number active, without paying that much. VoIP came at my rescue.
I bought transfered my number with them from Videotron. The process worked flawlessly, and took around 1 week like advertised. I took another number for family. Like that, they can phone us without having to pay. The site is well designed, but not for the average user. They expect you to know what you are doing, and it's pretty self-service.
The line quality is ok, but I got some jibber, surely because I didn't have good QOS before changing my DSL modem. Now, it's very good. Sometime some number just don't work.
I chatted with tech support. They resolved some of my problem, but there is still a canadian number they can't route for me, causing me some problem.
And there is no fax support. But still. Since it's so cheap, I can't really complain. I got another account with CallCentric for faxing.
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2012-02-10
I'm upgrading my reliability score. Didn't have any problem with my call for some time now. I think they have fixed the problem with some call routing. Call quality is also a bit better.
Comments:
 |  | Reviews:
 ·voip.ms
 ·ELECTRONICBOX
·TekSavvy DSL
| Re: only 25% reliability and 50% for call quality? No.
I put 25% for call reliability because I can't trust them to route all my call. There is some number that I simply can't dial in Canada, because there is a problem in their system. Even after asking for them to check that, it still a problem. Sometime, the phone ring for nothing too. I got people sometime complaining that they can reach me. Lately, there is a lot of 'Emergency maintenance'.
I put call quality at 50% because I guess it's the "average". The people who call me sometime complain, even if there is no traffic on my internet connection. No fax support enter in that category too.
I think my review is pretty fair for the service I have. I'm not saying their bad. It's so cheap that I can forgive a lot. I'm staying with them, but only because I have a cel phone too. | |
| | | | | | | Reviews:
·voip.ms
·ELECTRONICBOX
·TekSavvy DSL
| Re: only 25% reliability and 50% for call quality? Thank you for trying to help I guess. But, could you respect my review, like I respect yours. Maybe you have a "near perfect" experience with voip.ms, but that's not my case. I use Callcentric too, and never got a problem with them. (Only problem is that they can't port my phone number yet.) Maybe my setting was the problem at first, but now, it certainly not the case.
And it's not like I'm saying they are bad. My review is after all positive. | |
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