 Review by crazyk4952 
UPDATED: 35 days ago
member for 7.8 years, 261 visits, last login: 1 days ago
 united state
 $8 per month
 about 5 days
 "price, sound quality, reliability, quick support"
 "lack of features, website"
 "Good VOIP service"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
|
I have been with Future nine for a few months now on the bare essentials plan. It took about 3 days to complete my DID order. I suspect that F9 does not stock DIDs to save on costs. If I have to wait 3 days and have an overall cheaper service, this is just fine with me.
I first started using a softphone, but then ordered a PAP2T. It arrived in a few days and was already configured. All I needed to do was plug it in. This is great for someone that is new to VOIP, since it just worked right out of the box.
So far I have been impressed with the quality of my calls. Having previously used a cell phone as my primary phone for the last several years, I had not realized how bad the call quality on cell phones was until I started using F9!
The reliability has been excellent as well. Line 1 on my PAP2T is always green and I have always gotten a dial tone when I picked up the line. I am not sure what kind of infrastructure F9 uses, but they really are rock-solid.
I have also been impressed with the support that F9 has. Usually I get a response back within a few hours. Also, Nitzan frequents the VOIP forum on this site and will often answer questions posted there as well.
For international calls, F9 has three different quality levels (and three different rates). I do not call internationally, but it seems like their rates are reasonable and it is nice that they give you the option of which route you want to use.
Really Good things about F9:
-Excellent call quality
-Excellent reliability
-Quick response time on support
-Cheap E911 service ($1/month)
-Honest pricing
-Free toll-free calls
-incoming CNAM included in the price of a DID
-calling rates are about as inexpensive as you can get while still being quality
-F9 will send you a preconfigured PAP2T
-free SIP calls
-low minimum refill amount ($15)
-account balance can be used towards a calling card
-web callback service
Things that could be improved:
-The website. Often it is hard to navigate and hard to find information.
-Call filters. It would be really nice to be able to block anonymous calls. Also to have some time/caller ID dependent filters.
Overall, I am happy with the service. I do hope that more features will be added soon!
Followup comments: | Forums » comments on review of Future Nine Corporation |
|
Future Nine Corporation
(20)
·
·