Review by diver858 
UPDATED: 78 days ago
member for 6.9 years, 210 visits, last login: 12 days ago
 La Jolla,San Diego,CA
 $20 per month (12 month contract)
 about 14 days
 "Price, customer service, call quality"
 "Crude web site / user interface, not all features fully functional"
 "Low cost, reliable service for those with some patience"
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(ratings match consensus)
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When ATT announced they were pulling the plug on CallVantage, I made a serious effort to find a cost effective alternative for my home-based small business. Of all the available options, F9 appeared to offer the best service, reliability and price, with most of the features I depend on.
After being on board for approximately one month, F9 has met most of my expectations - other than some limitations on important features, such as Global Call Hunt and voice mail greetings.
F9 requires the purchase of a phone adapter, and pay for number porting (both free with CV, and several other services), but the lower monthly cost and long distance fees will more than make it up within the first year.
When searching for a VoIP service provider, be sure to see through much of the hype and shills, and I expect many others to share my conclusion.
SEPT 04, 2009 UPDATE: For more than a month now, I have been experiencing a degredation in call quality. As posted in the F9 forum, my system configuration (router, DSL service, modem) worked great with ATT CallVantage, and continues to do well with PhonePower's VoIP service. I supplied F9 with all of the requested test data, which has not changed in several years, and they simply stopped answering my emails.
As one of the factors in choosing F9 was calling features that are not yet functional, at this point I am not a happy camper, and regret paying for 12 months service in advance and buying an ATA.
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Future Nine Corporation
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