 Review by lolwhat 
Posted: 289 days ago
member for 8.4 years, 3623 visits, last login: a few hours ago
 Fishers,Hamilton,IN
 Business customer
 $5 per month
 about 2 days
 "cheap, but rock-solid"
 "Web site needs a bit of work"
 "gets 'er done"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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I've had Future Nine's PAYG plan for a couple months, for my small business. Actually, PAYG is for outgoing non-800 calls only ($0.01/min. in the U.S.); all incoming calls, as well as outgoing toll-free calls, are no extra charge. Customer service is always responsive whenever I've had a concern - which happens almost never. Call quality is perfect, except when my Internet connection is acting up (not F9's fault).
Only down sides:
- The Web site is rather utilitarian. I don't know how much this impacts F9's ability to get new customers.
- I'd love outgoing CNAM, which F9 doesn't provide. However, that's one reason why it's cheap. Wholesale carriers who provide this feature charge a rather extortionate amount for it.
Overall, two thumbs up.
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Future Nine Corporation
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