 Review by benc 
UPDATED: 1.3 years ago
member for 2.4 years, 778 visits, last login: a few hours ago
 Glen Carbon,Madison,IL
 $1 per month
 about 1 days
 "Call Quality Seems Good. BYOD OK. Nitzan is helpful. Usage based pricing isn't outrageous."
 "Website isn't fancy. Not recommended for average Joes/Janes. No toll-free numbers at the moment."
 "You should consider them, if you're an American."
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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August 2nd, 2008:
I have the pay-as-I-go, pay per minute option. Costs are $.01/min. for American phone calls. I currently don't have a DID through them.
I was interested because I wanted to get an additional outgoing channel that I could use as spill-over (in case I run out of channels).
I was not impressed with the website. It's not a huge deal to me, but it might turn off some people. If the service is fine, I can care less.
As far as I know, you're expected to BYOD. To me that's perfect. Any VOIP service I can't set up as a SIP trunk in Asterisk is useless to me, as Asterisk is what got me interested in VOIP in the first place. After signing up, there's even a page where you can copy and paste to get Asterisk settings, which is awesome I think.
However, if you just want to plug stuff in and start calling ASAP this isn't for you. Some configuration is required.
Nitzan, who posts here and runs F-9, is quite helpful. That's a LOT more than what can be said about other providers, where you might have to deal with Tier 1 support (who usually knows little) before you get to Tier 2 support.
I asked him about toll-free numbers, which unfortunately he doesn't have right now. It's not a big deal.
For pay as you go $.01/min. is tough to beat. That's only $.60 for an hour of calling.
Nothing against Nitzan, but since the service is new I can only recommend them as a back-up or secondary service. I'm always somewhat leery about relying on a new company as the primary provider. If he keeps the company going a long time perhaps I will change my stance on this issue.
The lack of 911 fees is another bonus. I have a POTS line so I don't want to pay 911 fees.
While not a big deal, when I used Paypal my account on F-9 didn't show the new balance instantaneously. This meant I had to wait a few hours before I could try making any calls. So this means that if you want to keep using the service you can't wait until you have only $.10 left before you add more money. They also offer Google Checkout, but I didn't want to do that because it means registering for that. I already had a Paypal account because of E-bay, which I'm sure everyone here has used from time to time.
Why did I say that you should consider them if you're American? It's because as far as I know he doesn't offer DIDs in other countries. That's the only reason why.
While it's not something you should rely on exclusively, it's something to consider to supplement what you already have. If you're comfortable with BYOD then I'd say give them a shot. He says he'll refund any money paid if you decide the service isn't for you.
Even if I decide that this isn't for me, I'll still recommend giving this service a shot.
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Future Nine Corporation
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