Review by cbrain 
Posted: 148 days ago
member for 8.2 years, 3288 visits, last login: a few hours ago
 Silver Spring,Montgomery,MD
 $1 per month
 about 1 days
 "Quality, reliability, support, easy setup, free 800 out, fax works, Asterisk/BYOD, great price/plans"
 "limited DID availability in beta"
 "Beta - If this service level continues F9 will be my primary provider"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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Started F9 on a beta test. Very responsive - personalized setup on member portal. I copied and pasted info into Asterisk, changed context, reloaded and outbound worked. Quality is as good or better than any I've tried. I couldn't get both outgoing and incoming working at the same time. Exchanged several support tickets and had a fix in about 16 hours.
Followup comments:  jinghui
join:2008-04-28
| FN calls I just opened my account tonight to try. made some calls to local and cell-phones. not bad.
anyone tried to porting an existing number? If I decide to use it, Yearly Plan is my choice. I prefer to keep my existing number. 3000min/month is plenty I actually don't need that much.
why the reviewer are not many? I want to read more reviews prior to porting. | |
|  | jinghui
join:2008-04-28
| Re: FN calls anyone knows FN's support phone number? hmm, it's a phone service business but no support number? I sent emails this Sunday. waiting for response yet.
called my others FN friends, they even not started yet. couldn't help any except giving me FN email, which I have known. sounds a quite new company.
I don't have DID yet (waiting to porting my existing number). Therefore I couldn't call my new FN phone, however I listened (remote) my voice messages made by FN, very clear. I will let my family call me office Monday and re-confirm the FN call quality.
My experience, echo is a main VOIP issue, in viewpoint of call quality. I am using verizon FIOS, enough bandwidth. | |
| | 
ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | They are still in beta, so that is why there are so few reviews.
Currently they do not offer phone support. | |
| | soitgoes2
join:2005-01-14
 ·Future Nine Corpor..
| said by jinghui :anyone tried to porting an existing number? I ported in a very hard-to-port number (area not available with most VoIP providers). It worked very smoothly. Quick, professional, and smooth. | |
| | | | jinghui
join:2008-04-28
| Touch-tone phone? Ok, a new problem.
seems the FN service is NOT a real touch-tone phone service. every time I use to it to input my credit card# or phone#, the receiving party always complains and "input not correct", or "not responding correctly".
It's a pain to me. if touch-tone not working, I have to talk to operator, the waiting for an operator is very long. but I have to wait since the input couldn't be recognized.
anyone experienced this problem? and what's your solution, or settings?
TIA. | |
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