 Review by Mellow 
Posted: 1.4 years ago
member for 8 years, 2270 visits, last login: a few hours ago
 Salisbury,Wicomico,MD
 Business customer
 $175 per month
 "PHONE SUPPORT!!! Actually talk to a human that knows something"
 "Had a glitch with their ticket system, but was fixed"
 "I am a happy camper so far, I am paying more but feel it is worth it"
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5/23/08
Called in to test out Hostgators sales support, very knowledgeable staff, phone was answered within 5 minutes of wait time.
Signed up with Hostgator for my first Dedicated server at 4:26PM, had my login and IP info by 6:30PM, talk about fast!
5/24/08
Moved all my domains over from Surpass Hosting, WHM's "Copy multiple accounts/packages from another server" feature worked like a charm. It copied everything over to the new server with no issues (non found as of writing this).
5/27/08
Had some problems with chmod, small stuff not working right, used the chat box and got help from a knowledgeable tech that helped me get fixed in a very quick time frame. Their servers do not allow 777 for directories, you have to go with 755, once I changed that everything worked.
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