| Review by UHF |
member for 11 years, 4707 visits, last login: a few hours ago
updated 2.7 years ago
- undisclosed location
- $11 per month
- (12 month contract)
- about 6 days
- "incoming calls fail for no particular reason."
Ease of Installation:
Value for money:
(ratings match consensus)
I've been using Voipo for about 6 months now.
I was able to port in a Qwest local number, took about 2 weeks, but no issues at all on Voipo's end, the process was smooth and there was no cost to me to have the number ported.
US Based support makes it easy to communicate with support, no language barriers in the way. Invariably any problems will be blamed on the end user. Problems I've experienced have been no audio, one way audio, poor audio, and "the number you have dialed is not in service" when people call my phone. These have all be blamed on my router, connection, or the person calling me.
There is practically no documentation on how to use the features. Some features work poorly, they say they are in "beta", but they've been in beta since I signed up. They managed to roll out a reseller program in this time but are too busy to work on beta features or documentation.
After hours of troubleshooting to try to fix the random issues I've had, I've decided it best to simply move on to another provider. I've forwarded my Voipo number to my new provider while I wait for LNP to get my number transferred.