 Review by Winerin 
UPDATED: 332 days ago
member for 6.6 years, 1946 visits, last login: a few hours ago
 Woodland Hills,Los Angeles,CA
 $29 per month (12 month contract)
 about 7 days
 SBC
 "Very reliable connection"
 "Can't think of any"
 "Cable? Blah!!"
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(ratings above consensus)
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Earlier in the year I moved into another part of town which did not have cable internet. I was a cable internet subcriber for nearly 4 years and liked the speeds. Once I moved I found my only option was DSL, after doing some searching around I found I would be borderline to the CO for DSL and would get slow speeds.
Upon signing up online, my dsl was up and running in a week. And yes, I was only getting 192kbps max. Sad for broadband but better than dialup. For some month my connection was rock solid though. Yes, I had some issues here and there but that is to be expected. I have yet to hear of a broadband issuer that is flawless.
After some months, someone moved into the same house and I heard he was getting over 1MBps. I was wondering how? I heard they added a RT nearby. I tried calling a couple places and then came back to this site and made a post regarding this new RT. I was referred to Toaster2k.
In less than a week he got me transferred to the RT and walked me through in getting reactived and I am now getting over 1.2MBps.
I am not only happy about my new speeds, but very impressed at the service I was provided. PacBell has retained a customers for a long time to come.
[Update: November 21, 2003] Renewed my contract for another 12 months for $29.95 per month. Loving the service and price!
[Update: February 19, 2004] My service is still doing great! No complaints.
[Update: March 9, 2005] What can I say? I've had this service now for about three years and I'm loving it. Recently Adelphia installed internet cable in my area, but with how my experience is with their cable TV, I will be damned to switch over. I am currently on my third renewed contract as I know I will continue to enjoy the reliable service at a great low price.
As with any ISP there have been some issues. But these issues have continually been corrected in a fast manner. I must admit that my main source for technical support has been through here, Broadband Reports, as phone support is mostly a runaround with script reading support (yes, script support is the norm these days, but it's frustrating to have to go through certain steps that I've already done so before I called~).
[Update: January 6, 2008] I have discontinued my subscription to ATT DSL. I moved to a new area, and I no longer had a need for landline phone. I felt I didn't want to pay for something I no longer used. And with it I had to get rid of DSL. I have since switched to Time Warner Roadrunner. I had some bad experiences in the past with Roadrunner, but, for the last few months, everything has been working fine.
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Pacific Bell - SBC
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