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Review by Roop 
UPDATED: 1.1 years ago
member for 5 years, 1075 visits, last login: 167 days ago
 Ottawa,ON
 $15 per month (month by month)
 about 10 days
 "Fairly cheap but there are cheaper services"
 "Tech support is rude and incompetant, service interuptions"
 "AVOID THEM"
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
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Here's a ticket I opened with them:
My service has been very unreliable in the last few days. People have been unable to call me (I confirmed with my cell - fast busy or my vm box). I have been unable to get a dial tone. Sometimes resetting the ATA fixes it, sometimes the ATA just has a blinking green Line 1 light. My internet connection has not been going down. As I'm typing to you, I have a blinking line 1 light and no dial tone. Fix it ASAP and I want 1 month of free service.
Here's the response I received 5 days later:
Dear Roop, - Are you having dropped calls? - Quality issues? - Inbound or outbound calls failing? Please provide an example of the problem you are reporting. Include the telephone number and the time the issue occurred. Without this key information we cannot look into the request any further. Melvin ITP Technical Support 888-487-1110 (US) 888-548-8820 (CA)
They didn't even read my email before they responded. I was very clear to them. This issue usually happens once a month with itp. Typically it only lasts a couple hours. I'm cancelling them after my free month. I cannot recommend this service to anyone.
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Internet Telephone Provider
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