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Member review of Callcentric


more information on the company
Ad-hoc Callcentric Forum
VOIP Forum

Reviews:
read 89 reviews (78 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$10 per month avg ($1 to $38)

3 year trend
Review by peatbog See Profile
UPDATED: 45 days ago
member for 212 days, 5 visits, last login: 35 days ago


Los Angeles,Los Angeles,CA
$1 per month
"good web site; bells and whistles; decent tech support; good sound"
"Costs too much compared to what else is available"
"Doesn't cut the mustard with Voip.ms around"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·voip.ms
    ·VBUZZER
    This is a re-write of an earlier review.

    Callcentric is reliable enough, and it has a pretty good set of features, but to put it bluntly, it doesn't make the grade compared to Voip.ms.

    See my, and other, reviews of Voip.ms for a voip provider that *does* make the grade.



    Followup comments:
    view ALL 2 comments
    PX Eliezer
    Premium
    join:2008-08-09
    New Jersey
    ·Optimum Voice
    ·callwithus
    ·voip.ms
    ·Callcentric

    CallCentric to Europe

    Thanks for informative review.

    Over in the Voip Tech Chat forum, you said that the problem is mostly on calls to the UK.

    I'm curious, what did CallCentric say about this?

    I haven't called Europe with them, but I do call the middle east with no problems.

    I guess that everyone has different experiences. Your CallCentric calls to the UK have been poor, while "neko" has reported good calls from Canada to the UK

    That's why I am curious what CC said.

    -------------------------------

    If you do much calling to UK, you could also consider CallWithUs, who have a UK server.
    permalink · 2009-04-10 19:21:07 · Print · Reply to this

    tmh

    @qwest.net

    Problems calling Asia/Australia too

    I'm having the same problem. While Callcentric support is very helpful and will always follow up a trouble ticket, they tend to stop short of fully resolving the problem.

    I was having intermittent problems connecting with numbers in Australia and Asia. I'd get a ringtone, but it would keep ringing even after the callee picks up. Either that, or the line would drop right after that. Sometimes it goes through, but mostly it doesn't. Callcentric tech support would try the same numbers, then say "works for me!" when they get a ringing tone.

    I eventually "solved" the problem by moving away from Callcentric and using CallwithUs for international outbound calls. Too bad, Callcentric lost a fair chunk of the money I spend on calls every month.
    permalink · 2009-09-24 17:44:12 · Print · Reply to this
    Forums » comments on review of Callcentric






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