Review by kenja00 
UPDATED: 295 days ago
member for 301 days, 102 visits, last login: a few hours ago
 Brooks,AB
 $15 per month
 "Great technical support, good interface, good call quality"
 "Occasional outages - but warning email has been sent out in advance"
 "HIGHLY RECOMMENDED"
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(ratings match consensus)
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Update (Feb 04, 2009)- I've officially changed by outgoing primary VSP from callcentric simply because I'm a thrifty person and the new VSPs calls are the cheapest. This comes at a cost however -- callcentric has left me spoiled with their incredible customer support. IF you are someone who demands outstanding customer service, don't hesitate to go with callcentric. They may not be the cheapest, but they are the best in all areas. If you are new to VOIP, you need to go with these guys!!!
I've been using these guys for two years now and am finding them to be my primary voip provider now. The call quality is great, although I've had occasional latency problems -- possibly even due to my internet and nothing to do with their system.
I had a problem connecting calls to Ukraine for a couple of months, but they very quickly rectified the situation and found a different route for their calls. During the time of crisis, they kept me updated of the situation.
I've sent several requests, concerns, recommendations to their support system and have had answers back in just minutes -- not just "canned" answers -- but informed answers that applied to my situation.
No, they aren't the cheapest -- but VALUE wise, they can't be beat. Now that their voicemail is free, I have no reason to go elsewhere.
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