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Member review of Callcentric


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Ad-hoc Callcentric Forum
VOIP Forum

Reviews:
read 92 reviews (81 positive) (0 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$11 per month avg ($1 to $38)

3 year trend

Review by liquidman See Profile
UPDATED: 94 days ago
member for 6 years, 18 visits, last login: 94 days ago


Boynton Beach,Palm Beach,FL
$9 per month
about 1 days
"Inexpensive, Quick set up and good call quality, PBX friendly"
"No phone support"
"The good points are well worth it."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I just purchased a local DID and toll free numbers from Callcentric for a new business. I was able to sign up in just a few minutes, bound SIP trunk to my PBX and was up and running in 10 min. The toll free number did take about a day or so to be assigned to me, but I was in no hurry so it did not matter. I chose the $8.95 per month plan and I pay for outbound minutes. I can adjust my plan at any time if this plan no longer suits me down the road. I did not set up the 911 option as I do no require it so I cannot say if it works or not. Call quality seems to be great so far. Their dashboard control panel is very neat and user friendly. The website has tutorials on how to set up your device or PBX. I did submit an email to them when I first created my account and it took nearly a business day to answer and they do not have contact number. Not a huge deal, but faster response times and maybe even a contact number would be nice. All in all, I would use them again and recommend them to anyone.

    ----------------------------

    Update 3/27/09

    Callcentric has just added CNAM as well as some other DID routing features that I have been waiting for PBX use. The service and quality are still great, and now with the addition of these two key features, I can now recommend them to my clients. Thanks for listening to us!

    ------

    8/25/09

    i now have 4 Callcentric accounts and am still very pleased with their service. Not as cheap as others but the sound quality is probably the best i have used.

    Followup comments:
    PX Eliezer
    Premium
    join:2008-08-09
    New Jersey
    ·Callcentric
    ·Optimum Voice
    ·callwithus
    ·voip.ms

    CallCentric support

    I'm glad the service is working well for you.

    I think that when you contacted customer support it must have just been a weird day. I have contacted them at all different times, including Friday nights and on Saturdays, and have almost always had a response very promptly.

    Hope you continue to enjoy it.
    Forums » comments on review of Callcentric


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