Review by schipperke  UPDATED: 293 days ago member for 9.9 years, 775 visits, last login: 6 days ago
Potomac,Montgomery,MD
$19 per month (12 month contract)
about 5 days
"Reliable, Price , OK to Good Sound"
"Sometimes choppy"
"So far, Good"
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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First, I was with Sunrocket (they were right across the river from us) which was great until they went poof in the night. Went to ViaTalk, and actually left some service time on the table, getting way too buggy for me.
PhonePower sign up was easy, and I never had to contact anyone for the service progression to finally getting my number ported (about 2 weeks) The Adapter came 3 days after the order, and I was able to dial out after I installed. It is a nice Grandstream ATA. With the 12 month contract, you get a cloned line which is nice. (seldom if at all used though for us..) The sound is good , but sometimes you get some chop, but not too bad. My spouse has not complained , so it must be OK. You can not go in to the admin section of the ATA, but if they keep it working like they have, you don't need to bother anyway. I contacted support by email for firewall settings on a Saturday, and received a reply on Sunday, with the correct answers, not bad. Not sure why they do not post these settings on their site, they just give the blanket "DMZ" your ATA advice. The web interface is simple , but pretty good for what most people really need. Call forward, and blocking, speed dials etc. So far 2+ months, it appears to have been rock solid connectivity, keep it up....
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