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Member review of PHONE POWER


more information on the company
Ad-hoc PHONE POWER Forum
VOIP Forum

Reviews:
read 39 reviews (34 positive) (3 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$14 per month avg ($10 to $30)

3 year trend
Review by groingo1 See Profile
UPDATED: 79 days ago
member for 4.7 years, 25 visits, last login: 79 days ago


Port Orchard,Kitsap,WA
$12 per month
"Low price and ample features"
"Echoooooooo and MUST have a very GOOD ISP and patience"
"If you don't have an excellent ISP, great packetting it aint a gonna work!"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings well below consensus)

    My Other Reviews·wavebroadband
    I had been fighting with these guys for months trying to resolve the line noise issues, echoing and broken connections and in the end after four routers (theirs) and countless tests and time I had to pack it in because ultimately it was a fifty fity split on who was at fault, my ISP or them.

    Ultimately many months later my ISP (Wave Broadband) has after 8 months of testing finally admitted that they have oversold internet, the equipment is 12 years old and cannot keep up so now they are replacing the works, from nodes to repeaters so they can offer up to 20 meg services.

    I did go back to Qwest (it sucks) till something better comes along.

    The real kicker, I haven't had their service now for a year and I just got an email from them telling me the hardware has been shipped...I didn't order anything though.

    Looks like they're still screwed up.

    Followup comments:
    view ALL 5 comments

    discjoker

    join:2002-02-18
    Billerica, MA
    ·PHONE POWER
    ·ViaTalk

    edit:
    September 17th, @09:06AM

    Huh?

    So how is this Phone Power's problem? As you admitted, the service didn't work because of your ISP. It actually sounds like Phone Power went above and beyond with their time and swapping equipment FOUR times. It is people like you who needlessly bring down ratings of excellent service providers. A totally worthless review.
    permalink · 2008-09-17 09:01:36 · Reply to this
    PX Eliezer

    join:2008-08-09
    Wickatunk, NJ
    ·Optimum Voice
    ·voip.ms
    ·Callcentric

    Blaming the wrong party!!

    I agree with discjoker!!

    I cannot understand how the original reviewer is blaming the VoIP provider when in the end he says it's the ISP's fault!

    A horribly unfair review!

    I have not been a PhonePower fan, but groingo1's review, as currently posted and scored, is just not right.
    permalink · 2008-09-22 22:11:37 · Reply to this

    N9MD
    Premium
    join:2005-10-08
    Wayne, NJ

    This review should be removed.

    This post is an example of why the GBU Reviews can be abused by posters and misconstrued by readers. The reviewer admits that the problem was with his/her ISP. And yet PhonePower was made to suffer by virtue of the poster's low ratings. How unfair!
    permalink · 2008-10-02 01:02:51 · Reply to this

    discjoker

    join:2002-02-18
    Billerica, MA
    ·PHONE POWER
    ·ViaTalk

    Re: This review should be removed.

    said by N9MD See Profile :

    This post is an example of why the GBU Reviews can be abused by posters and misconstrued by readers. The reviewer admits that the problem was with his/her ISP. And yet PhonePower was made to suffer by virtue of the poster's low ratings. How unfair!
    There really should be a reporting system where admins/mods could be alerted and remove totally unfair and worthless reviews to give a more accurate picture of a provider.
    permalink · 2008-10-02 04:47:01 · Print · Reply to this
    hack4fun
    pchelpers . lefora . com
    Premium
    join:2006-08-28
    Plattsburgh, NY
    ·PHONE POWER
    ·Verizon Online DSL

    Give me a break :(

    They were nice enough to send you out 4 different routers\voip adapters and you have the nerve to bitch! If you look at the whopping 40 reviews you will see they are not the cream of the crop! Justin should remove your review and sick the scare crow after you?
    permalink · 2008-12-04 22:35:06 · Reply to this
    Forums » comments on review of PHONE POWER

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