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Review of magicjack.com (voip)


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Six Month Rating

Reviews:
149 reviews (104 good) (22 bad)
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Review by baineschile See Profile
member for 5 years, 1752 visits, last login: 3 days ago
updated 2.8 years ago

  • Sterling Heights,Macomb,MI
  • $1 per month
  • about 5 days
  • "PRICE!! Snap installation, always on"
  • "Voice quality, no tech support, odd phone numbers"
  • "Good alernative to people who dont use home phone a lot."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

My Other Reviews

·Comcast
Ordered Magicjack just like everyone else did, from the website. $40 up front, and now $20/year. The price, obviously, cannot be beat.

The only reason I got it is because I have a ton of contacts in Canada (hey, I am from Detroit, we are practically Canada). My wireless carrier doesnt cover unlimited North American calls, but if they ever do, I will probably dump Magicjack.

I received the pack in the mail about 4 days later, packaging was nice (underrated aspect of a lot of companies). Set up the install, tweaked some QoS settings on the router for optimum performance, and I was off. The only thing I really dont like is that I have an Alabama area code. Not that I have anything against Bama, its just a bit odd when I make calls on it to family and friends, and they see it on the caller ID.

Got a headset with it, works great

Call quality is only fair. Its a bit muffled, but, I have never dropped a call, or have one not go through.

I have only (attempted) to call tech support once on initial install, (to see if I had a choice NOT to get an alabama number) but I couldnt find a number on the website. I managed to come across on on here (thanks BBR!) and called up, but ended up in a never ending automated system circle.

Would recommend to a friend as a supplemental line, but not as a main communication line.

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Update: 7/21/10

As of 7/1/2010, my friends have moved from Canada, and I have discontinued service. It was overall reliable, but not a high quality main communication line.

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