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Review by VictorWI  UPDATED: 161 days ago member for 5.5 years, 174 visits, last login: 1 days ago
Greendale,Milwaukee,WI
$16 per month
"Inexpensive, finally taking new customers"
"Nothing at the moment"
"Give them a try."
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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As a Sunrocket customer left in the dust when they collapsed I took up Teleblend's offer to complete my Sunrocket term at a reduced rate. The e-mail sent to me by Sunrocket's liquidators said I could keep my equipment and everything would switch over automatically. In reality it did. I've never had to do more than unplug my Sunrocket emblazoned Gizmo a few times and my service has continued. They've had outages and continue to. I've been with them a month and I have been without service for two days and the service is out again as I type. Teleblend needs to get their act together and soon if they want to hold onto customers. When the service is up the quality is good - as good as Sunrocket ever was. You get what you pay for and my hope is that Teleblend rights there listing ship and irons out the inherent bugs in a new provider quickly and I can go back to not worrying day to day whether my phone is going to work.
UPDATE: It has been 3 weeks since I first posted my review. I still have an issue with one number I try to call and I don't always hear it ring even though it does on their end but I just recently submitted a trouble ticket for it so we will see if and how quickly I get a resolution to it. Other than that my service has been stable, reliable and of great quality. I am not a heavy phone user (a couple dozen calls a week tops) but I do use long distance and local calling - no international. In reading the forums I am not alone in my satisfaction but I appear to be in the minority. Then again, people who are satisfied with their service do not tend to post "good job" messages to the forum. Anyway, YMMV but if you want cheap VoIP give them a try.
UPDATE: October 6, 2007. My only ticket has been resolved and my services from Teleblend now compare with or are better than what I had with Sunrocket. I have updated my review as appropriate.
UPDATE: June 26, 2008. I've not had any issues with Teleblend in months. The phone is rock solid. Call quality is great. They've finally announced the acceptance of new customers so we will see how things go with that.
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