 Review by TJ_in_IL 
UPDATED: 306 days ago
member for 2.4 years, 723 visits, last login: a few hours ago
 Winthrop Harbor,Lake,IL
 $15 per month (month by month)
 "Easy Transition from defunct SunRocket"
 "No communication, poor quality website"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)
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UPDATE- 2,2,2008
Finally have had enough! This company should just throw in the towel and quit, already. No response to online tickets for service, cannot get billing correct, still using the old SunRocket portal for voicemail and settings, unreliable service.... the list goes on! When the shit hits the fan, they just turn off their phones and ignore the problems, as if they don't exist! Please, don't even think of using them.
If you read my posts in the forums, you can see that I was one of the really lucky ones that had very few problems, overall. But everybody has a breaking point. If I am paying for a service, I expect a service. Period.
Teleblend has failed me on all too many levels, and it is time to move on.
I signed on with Teleblend July 19th, to keep my SunRocket number. This was the quickest way to keep the number, without the risks of a lost port to a provider that could not handle the load of new customers from the SunRocket demise.
I had no problems with service for the longest time, but lost service during the day on August 15th.
So far, everything is still being handled through the old SunRocket site, and they have failed to keep promises of same services/quality, and seemless transition.
They have alot of work to do if they want to maintain a customer base. I happen to be one of the few lucky ones that have experienced little problems, if any.
Hopefully they will get their act together, and reward those of us that signed on early.
Will update the review as needed.
Followup comments:  
gjjack
@qwest.net
| Teleblend After trying to port to Vonage, and being unable to make it work, I took a chance and just did the easy port over to Teleblend. It's been over 2 months now, and I've had zero problems with TB. I use the old SR site for managing forwarding etc, and have had no problems. I've not been auto-billed by TB for payments, so have just made manual payments. I'm beyond the due date now so I really should make another payment, but will wait to see if the auto-payment works, which I doubt. Yes, I'm nervous about not being able to cancel, so if need be, I'll just cancel via Visa. I also purchased a Magicjack which works well, but for me doesn't have the call quality of TB(SR). It's close however and I'm tempted to purchase a second MJ for backup if TB fails. | |
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