| Review by slickshrink |
member for 1.4 years, 2 visits, last login: 1.2 years ago
lodged 1.4 years ago
- $40 per month
- (12 month contract)
- about 30 days
- "Still waiting for central switching station to enable U-Verse"
|Pre Sales Information:|
Value for money:
(ratings below consensus)
This is a high-speed service, but the introductory rate was appealing. However, although I ordered the service a month ago (October 26, 2011) I am still waiting for its activation a month later, November 23.
The telephone service is quite poor. Interminable waits and getting shifted from one person to another. The sales service person determined my order had not been correctly entered on October 26 by the sales person on the phone. I was switched to technical service, who promised every day that a central switching problem would be taken care of that day or the next day. Never happened. I'm still waiting.