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Member review of AT&T U-Verse


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Reviews:
read 123 reviews (94 positive) (8 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$102 per month avg ($35 to $200)

3 year trend

Review by rovernet See Profile
UPDATED: 165 days ago
member for 4.5 years, 957 visits, last login: 10 days ago


Richardson,Dallas,TX
$90 per month
about 7 days
"Great picture and sound quality, plenty of channels"
"None for me."
"Great service for the money"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings above consensus)

    Previous content from ex-provider of TV was very poor. Had a movie-rental subscription that was cancelled right after getting U-Verse.Bottom line, get it as soon as you can.
    Almost a year has gone by....
    Had some problems with the DVR and after reporting it and trying some fixes, it got replaced and problems went away.
    Some channels were added back in December and overall, nothing compared with the previous provider.
    Crossed the one year service with Uverse and haven't looked back, both internet and channel line up are consistently working at all times of the day and night.

    Followup comments:

    A P CC
    Premium
    join:2003-07-26
    ..

    edit:
    October 2nd, @10:50AM

    i am thinking of the switch over also,

    from DTV,in Nov. was quoted a price, but i am guessing / assuming the $129.00 package is Plus my reg phone bill am i correct?
    was their any upfront cost, also why did it take so long ( 4 hrs) to install?

    Jazzy

    A P CC
    Premium
    join:2003-07-26
    ..
    ·AT&T Southwest

    Re: i am thinking of the switch over also,

    oops, so you can understand question,
    Review by casey727
    Install was pretty easy and the guys who did the install were very professional. They asked where I wanted everything.

    Install took about 4 1/2 hours.

    Internet has been fine the only issues have been with the T.V. side of things. Picture freeze ups are the main issue. Sound is also not in sync with picture sometimes. The spotty tech support suggests rebooting your RG and set top boxes when this happens which to me is unacceptable. Hopefully these issues will be worked out, this is a very new service, and I feel competition is good. If Uverse and FIOS can give the fat cat overpriced cable companies a run for their money, I will reboot a RG once in a while. Bottom line - Internet very good - T.V. so so. This is a very good value for the price.

    »User reviews - AT&T U-Verse
    --
    SOME people make use of a chat forum the same way public walls are used for graffiti,I don't feel compelled to respond to their graffiti ,then I feel equally at ease about ignoring they're post,I'll go about making my post & having fun wih FRIENDS.
    Forums » comments on review of AT&T U-Verse


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