 Review by Ignite 
UPDATED: 11 days ago
member for 4.4 years, 1009 visits, last login: a few hours ago
 UK
 $44 per month (month by month)
 about 7 days
 "Good speeds, no downloading limit, decent tech support"
 "Poor supplied router, bad IWF implementation, occasional congestion"
 "Good in the end"
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Install Co-ordination:
Connection reliability:
Tech Support:
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The service was delivered on the day it was originally intended, a few issues with the telco cutting over to their service resolved in a few hours however the provided hardware had no firmware on it, had to flash this myself.
Consistent speeds, but since a move to static IP address router very unreliable. In addition was moved to static IP address without being informed what that address was meaning I had to log on using an alternative connection before DSL would work again.
Price decrease appeared to decrease quality of service initially, however capacity planning has gotten back to grips with things some more. Previously unreliable DHCP and DNS have been stabilised and are much better.
After a few issues the ISP has improved and is once again a well run ship. Still a little 'mom and pop' but increasingly professional and responsive.
Shame to leave them due to moving home!
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