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Member review of Sprint Mobile Broadband


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read 256 reviews (161 positive) (26 negative)
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Six Month Rating

Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:


$34 per month avg ($10 to $59)

Speed test results 3 year trend

Review by joeam2 See Profile
UPDATED: 6 days ago
member for 4.7 years, 285 visits, last login: 6 days ago


Saint Clair,Saint Clair,MI
$59 per month (24 month contract)
about 1 days
"Original support staff I dealt with were very good. Not so much now."
"System speeds occasionally drop to low levels in this area."
"Not as good as it once was but may be better than dial up."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    For well over two years, I had outstanding service with Sprint. Their tech people were great and everything was flawless with the system. Everywhere I went I had service and the speeds were great, especially at my house. I was recommending them to anyone who would listen to me. Earlier this year (2009), all that changed. Their system in this area has become somewhat unreliable and their tech support staff was no help. Lately things seem to be stabilizing somewhat after a rocky 5 month period.

    Service is usually good around here except on weekends. Weekdays, I enjoy good speed, weekends are a different story. Starting late Friday the service begins to slow down, by mid afternoon Saturday it is at best marginally usable if it is working at all. This has been a consistent problem for a while now and appears to be the result of under capacity at the tower. Complaints about it seem to fall on deaf ears at Sprint.

    Something to think about, if you are considering going with Sprint MBB in this area.

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    Followup comments:
    wispagod

    join:2001-06-28
    House Springs, MO

    USB Modem

    my cusin has the usb modem he can plug it in directly with out the wire and it works, what's the deal with the USB cable with too ports it seems to work fine on 1?
    ydoucare

    join:2003-03-12
    Rensselaer, IN
    ·Embarq
    ·Millenicom
    ·Sprint Mobile Broa..

    Re: USB Modem

    said by wispagod See Profile :

    my cusin has the usb modem he can plug it in directly with out the wire and it works, what's the deal with the USB cable with too ports it seems to work fine on 1?
    A single USB port puts out less power than what the radio/modem can utilize for the RF signal, so one cable that splits off is only used to draw extra power from the other port, and can improve speeds in some situations.
    wispagod

    join:2001-06-28
    House Springs, MO

    Re: USB Modem

    Ok, well on a Laptop i doubt it get's more power with both cables, but it's nice to kn0w, BTW: Does the Linksys router have more power to work in a more rual setting at a SOHO?
    CMoore2004
    Premium
    join:2003-02-06
    Jonesville, MI

    In fringe areas, they recommend the use of the Y cable to get more power to it.

    On another note, if you have two ports right next to eachother, chances are they're from the same controller and you won't get any more power by doing it this way.
    --
    Sprint Mobile Broadband PX-500 | Windows XP MCE SP2 | Mobile AMD Athlon 64 4000+ | 1.5GB RAM | ATI Mobile Radeon X600 128MB | 120GB HDD

    joeam2
    Got any bugs?

    join:2005-02-27
    Saint Clair, MI

    Re: USB Modem

    Yeah, thats pretty much what the support techs told me when I asked them about the "y" cable.
    CMoore2004
    Premium
    join:2003-02-06
    Jonesville, MI

    Re: USB Modem

    That's also what the documentation that came with it said.
    Forums » comments on review of Sprint Mobile Broadband


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