 Review by jeffster1970 
UPDATED: 190 days ago
member for 4.5 years, 1096 visits, last login: a few hours ago
 Kitchener,ON
 $18 per month (12 month contract)
 about 3 days
 Bell Canada
 "Inexpensive."
 "Well, d'uh, is uses the Bell lines."
 "So far so good. Excellent value for money."
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Install Co-ordination:
Connection reliability:
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(ratings above consensus)
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Came to the end of my two year $36.99 + TAXES, with Bell. Service had been dropping the past few months, so, decided to order this service on Tuesday night. They said it would be a week to get the modem. Got the modem that Friday, instructions said that my service should be running in about 7 or 8 days. Service was already running. Modem comes set-up so no work to do. Plugged it in, 10 minutes later, i configured my VoIP router, my wireless was also back up and running. Tests revealed that service speed would not be quickest (and, i was not expecting an increase) Latency was a bit lower then Bell (well, almost half).
Look, I put up with terrible service from Bell for 2 years, and I don't expect this service to be much better, being that my C.O. is not close, but I refuse to pay so much to Bell for slower then normal internet (I am on the 1.7/680 profile).
I've only been on this service for 9 hours, but 0 problems so far. You people know me, and I will keep things posted. Be prepared, if you are interested in this service, you have to purchase a modem ($49 from them) and prepay for the entire year, taxes in for the entire year was $227. However, I do know that there are people out there paying $50 (with taxes) a month, so, it's kinda like paying 4 1/2 months with bell and getting the rest of the year free.
Okay, a few hick-ups the first week or so, but now everything is good. No down-times anymore, or so it seems. Speeds are more consistent (and at the high end of my profile), so that part is good too.
Update April 5, 2008
Only complaint I have is the occasional downtime during weekends. However, this weekend has been good. For some reason, as I always had to do with Bell, I have to change the line from the Modem to the phone outlet...I have no idea why.
ANYWAY! Acanac seems to have changed my profile, looks like I went from the 1.7 Meg to 3 meg....so..no complaints, and hence my upgrade. Tech support has been pretty quick, called me I was having issues (left an IM for Paul) and I guess when they looked at my lines, it appeared to have support a higher speed...excellent
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