Review by caltex1952 
Posted: 54 days ago
member for 54 days, 1 visits, last login: 4 days ago
 Douglas City,Trinity,CA
 Contract price not specified.
 "very few"
 "no access, very poor service,"
 "rip off"
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Install Co-ordination:
Connection reliability:
Tech Support:
Mail,DNS,News:
Value for money:
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Hi,
I purchased a Skyway system based on a glowing review on this site, so I wanted to tell you my experience with them.
Their web site indicated that the system was available in my area (Trinity County, NorCal) and would work with a clear view of the southern sky. It also promised a mail in rebate.
Only after paying for and receiving the system was I directed to a sub page on their site to find the coordinates of the satellite. It is not in the southern sky, it is in the extreme south eastern quadrant. It is also at so low an elevation that if you live in the mountains, FORGET it. Additionally, there was no mail in rebate.
I have called them repeatedly and have been put on hold endlessly each time, only to be passed over to another support person who puts me on hold and then another who puts me on hold. The support form on their site doesn't work - pops up a message that you failed their, "spam test," whatever the hell that means. I have left my email addy and my phone number and there has been no call back.
Keep in mind, I've spent $225.00 with them and I'm not asking for that money back. That's my part of the responsibility. But, I am asking that they cancel the year long contract for the service with no further expense to me, since their web page is misleading and they failed to deliver the service. So far, they have not even done me the courtesy of discussing it. I'm sending them a certified letter today. If I don't get an answer in ten days the next step is the attorney general of Kentucky and the U.S. Postal inspector's office.
Caveat emptor to the max with these folks.
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