Review by wtwolf6 
UPDATED: 20 days ago
member for 20 days, 1 visits, last login: 9 days ago
 Sweetwater,Nolan,TX
 $89 per month
 about 3 days
 "Television service is fine"
 "Internet speeds and stability is poor"
 "Same issues for almost 6 months"
| Pre Sales information:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)
|
I have been with suddenlink for almost a year. Over the past 6 months We moved and had our service transferred.
I am big gamer and play world of warcraft a lot. I also do a lot of customer web design.
The first part of this we moved from one apartment which had free cable tv where we added or internet. I had speed issues but nothing this bad.
After we moved we had to transfer our internet and get the cable turned on, this was no big deal but in a town of 12000 people they could not schedule us for 6 days so we sat with out tv or internet for 6 days. Fianlly they turned it all on for us. Everything worked and we was connected.
After settling in I started back webdesigning. I notice my upload speed would vary from 12 kb/s yes i said 12 to 60 kb/s what i was supposed to be getting.
In my free time I game and playing world of warcraft we record as a guild our encounter in agme using fraps which is a video capturing software. Uploading these videos can take from 6hours up to 12 to 14 rendering all internet activaty at the time useless. Be it to you tube or our own websites.
Speed checks from speedtest speakeasy even this site the speeds range from 1 meg to 8 meg download and 10 to 60kb upload. I have talked with there CSR many times both phone and through there web chats and allways say they see nothing wrong.
I was talking a rep today November 7th and was explaing to my web servers i am getting an average speed of 50 to 60 kbps upload and average of 6 download from ym webhosts and my friend who lives in Florida and has comcast internet is uploading around 1.8 to 2 megs and downloading anywhere from 12 to 15 with there 16 meg download 2 meg upload package, the rep told me comcast does not even provide that package because the uploads speeds where 20 megs down.
After searching comcasts site i found packages ranging from 5 megs download 1 meg upload to 22 download 2 meg uploads. He was straight out lying to me. Either that are calling my friend a lier. Not sure the case anyways.
Either way if you have another provider go with the other provider. If you only have the option of suddenlink go with DSL as atleast the dsl company can provide better speed then suddenlinks so called highspeed.
Even the Cox the cable company suddenlink bought out here provided better speeds and service then suddenlink.
With cox atleast i got 20 meg downloads and 3 to 5 meg uploads with a internet bill of 60 bucks a month, with suddnelink im paying almost 50 bucks a month for 8 megs down half a meg up and very seldom egt those speeds and the only other option i have is to get a 10 meg down 1 meg up for 60 bucks,
Seems like since suddenlink is my only option they can gouge me with there price and its either I want internet to work and make my living off of and I am going to have to pay there price or do with out and find another career completely.
Still have random internet and cable outages at all times of the day and night too.
Followup comments: | Forums » comments on review of Suddenlink |
|
Suddenlink
(19)
(20)
(24)
(41)
