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Member review of Suddenlink


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Reviews:
read 181 reviews (41 positive) (88 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$73 per month avg ($34 to $185)

Speed test results 3 year trend
Review by BigDom See Profile
Posted: 50 days ago
member for 1.3 years, 35 visits, last login: 14 days ago


Leander,Williamson,TX
$60 per month (12 month contract)
about 14 days
"Broadband"
"Slow"
"Would switch if other provider available."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    Suddenlink is horrible. I am lucky to get 4mbs when I am paying for 10mbs. Occasionally, I will get 6mbs. Unfortunately there is no other choice in this area for broadband. If there was I would switch.

    Followup comments:
    view 1 comment
    Pete Abel
    Premium
    join:2008-01-15
    Saint Louis, MO
    ·Charter Pipeline

    Suddenlink HQ

    I'm with the corp. HQ staff, reporting directly to Suddenlink's CEO. You can verify that I'm vetted to help customers in this forum here: »Suddenlink Tech Support.

    We have a solid operation in Leander, so I'm assuming there must be something unique to your area causing the problem.

    If you'll contact me either via IM or email (pete.abel@suddenlink.com), I'd be happy to get the right people involved to investigate and hopefully fix the issues you're experiencing. Let me know.
    permalink · 2008-07-17 08:19:45 · Print · Reply to this
    Forums » comments on review of Suddenlink






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