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Member review of Suddenlink


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read 230 reviews (58 positive) (107 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$66 per month avg ($20 to $170)

Speed test results 3 year trend

Review by rapidfire60 See Profile
UPDATED: 20 days ago
member for 2 years, 569 visits, last login: 1 days ago


Bossier City,Bossier,LA
$170 per month
"Internet works great. 8/512, always tests at 8.31/541"
"Need more HD channels, Installer couldn't wire phones properly"
"Im saving 15 bucks a month as opposed to the Death Star"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I have all the Suddenlink Triple Play. The TV is pretty good. Good amount of channels, except for HD. That's the one thing I miss about DirecTV is the HD channels. Had the cable for 6 months, it's never gone out.

    The Internet is the best part. Had it for 3 months, never gone down, never been throttled, no monthly cap. 39.99 for 8/512, an it always tests at least that.

    The phone is well, a phone. It rings, you answer. Can't tell a difference between the digital phone and a TELCO phone, other than the fact that my apartment wiring is cut somewhere and I had to hook my phone directly up to the ARRIS modem. I guess when that's your biggest beef, it isn't too bad.

    All in all, I'd recommend them if you live here over AT & T. I live in one of the most populated areas in this town, and all I could ever get was 3mbps from the Death Star.

    UPDATE 1/14/09 ---------------------

    Moved to another apartment, ditched the phone. Internet is still rock solid, get any speed test at any site 8/512, thought about upgrading to 10mb, but for 15 more bucks I didn't think it was worth it. When I get a new cable modem and stop paying the $10/month modem rental fee, I still might.

    They still NEED MORE HD CHANNELS ! If I could have gotten a signal in the apartment, I would have gotten Dish and AT & T simply because Suddenlink only has like 15 HD channels. That's inexcusable for this day and age.

    Overall, pretty good. Could be better if they would get more HD !!

    UPDATE 11/2/09 -------------------------------------------------------

    Still no problems. Maybe a modem reset once or twice a month. Still need more HD channels, but the internet is solid as a rock, contrary to popular belief.

    Followup comments:
    Forums » comments on review of Suddenlink


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