Review by totalradio 
UPDATED: 51 days ago
member for 1 year, 219 visits, last login: a few hours ago
 El Dorado,Union,AR
 $89 per month
 about 5 days
 "Speed is good... when (or if) it works"
 "When it fails, you're in for a nightmare !"
 "Use something else for business use."
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
|
Service is getting better (only marginally), and will upgrade them accordingly. If one of my customers wants high speed internet, I usually recommend a full T-1 (from AT&T or BellSouth), DSL, or satellite.
Speed is EXTREMELY ERRATIC, which in business-critical situations, could cause problems. MIGHT be OK for personal use. Seems to be a bit pricey compared to DSL. Having the problems that I've had with this carrier, its gonna take a while to upgrade them. They need to show me how reliable (tech support & connection) they can be.
Followup comments:  
Blaze
@suddenlink.net
| Suddenlink .. Good when it works but..... Suddenlink .. Good when it works but.....When your connection drops LOOK OUT...it can be DAYS before your service is restored IF and AFTER you finnaly get to speak to a LIVE person,, my personal longest "hold" time is 4.5 hours (not a typo four and a half hours)even at that I could live with it BUT the connections always drop at the worst times ie: Friday night. 2 out of 5 starts for Suddenlink IMO. | |
| Pete Abel
Premium
join:2008-01-15
Saint Louis, MO | Let us help I'm with Suddenlink, in the corp. office. Would like to help. Please email me: pete.abel@suddenlink.com.
You can verify that I'm legit here: »Suddenlink Tech Support | |
|
Someoneelce
@suddenlink.net
| Ugh. Indeed. Impressive speed and quite nice latancy---when it works. Which is about 3/4ths of the time by rough estimate.
Sure, when its working fully I get 30ms connections at the full 8mbps I pay for clear across the LONGWAYS of California. But quite often I cant get anything significantly below 200ms for a day or two at a time. Talk about killing any latency sensitive online game-y'know, most of them.
Also, outages tend to be a bit odd and their techs in charge seem to be clueless in the basic methodology of figuring out what is causing a service interruption... If you know where to look you can watch them scurry around like hamsters. | |
| | | |
| Forums » comments on review of Suddenlink |
|
Suddenlink
(40)
(28)
·
·