| Review by LC8290 |
member for 10 years, 1483 visits, last login: a few hours ago
updated 44 days ago
- $70 per month
- about 3 days
- "its all good"
- "good service for the price"
|Pre Sales information:|
Value for money:
No other broadband provider in the area unless you are close enough to CO for dsl. Cable TV stinks from them but the broadband is damn good. Ordering and installation were a breeze. Claims to be 6Mbps/512K. I've gotten speeds from 3300Kbps up to 5300Kbps and upload is consistent in the 400Kbps range. Never had any downtime in the past year so I don't know how good their tech support is.
No problems so far. latest speed test says 5635kbps down and 489kbps up (Java via LA, CA). Still haven't had any downtime. Current price on bill states $46/month minus a promotional $11 plus franchise fee and tax brings the total monthly bill to $39.30. Outstanding!
Have moved across town and access has now dwindled to 660kbps down and 462kbps up even though I am still paying for the same service. Will contact customer service to see if we can remedy this problem.
Contacted customer service soon after the last update and they corrected the problem within two days. Since then speed has been consistent with the advertised speeds that I'm paying for. I also updated the price to reflect that I'm paying for basic cable and their 6/512K tier. The only problem I have is during peak hours when I experience hiccups with Netflix and gaming but these seem to have diminished over the course of time here.
The latest speed test:
Speed Test #104487920 by dslreports.com
Run: 2013-04-08 14:06:19 EST
Download: 5442 (Kbps)
Upload: 476 (Kbps)
In kilobytes per second: 664.3 down 58.1 up
Tested by server: 54 java
User: 805926 @ dslreports.com
User's DNS: cmaaccess.com
Reply to LC8290: We appreciate your positive feedback on our high speed internet product. We continue to invest and envision ways to improve this product. We would like to learn more about how to improve our cable tv product in your area, please send us further feedback to email@example.com