Review by jhayann1 
UPDATED: 1.5 years ago
member for 1.5 years, 1 visits, last login: 1.5 years ago
 Conneaut Lake,Crawford,PA
 $100 per month (month by month)
 about 7 days
 "reliable, cheap, works great"
 "none"
 "excellent service for a low price"
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We've had Armstrong for over 5 years and they gave us excellent, reliable service -- even out in the schticks (amish country in PA)! I did not give the highest rating for customer service, simply because I've only had to deal with them once, and the support rep did not seem knowledgeable. I fixed the issue in 5minutes, when it took the rep 30 minutes of not knowing what to do over the phone. But then, the support rep didn't matter as much because when your service works as expected -- you rarely need to talk to tech support!
The technician who installed our service even gave us extra-long cable in case we decided to move the tv or computers around. We had 2 tvs connected, 1 phone, and 2 computers. He even told us how easy it was to convert our 2-prong outlets to 3-prong, and basically kept a friendly conversation going while working. He wore those shoe covers every time he came into the home, so we didn't have any dirt tracked onto the carpet.
Once they began offering phone service, we had our cable & internet bundled with the phone. Everything worked great! You can access your entire account online too. For a small/local company, their service excelled compared to the big-name ones out there. I only wish they had service in the area I just moved to (Ohio), because now we have Time Warner, and they suck!
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Armstrong Zoom Internet
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