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 Review by MSauk 
UPDATED: 175 days ago
member for 7.8 years, 2629 visits, last login: a few hours ago
 Sandy,Salt Lake,UT
 $12 per month
 about 1 days
 "Speed, reliability, price"
 "None to be honest"
 "Been with them for 5 months now and my longest downtime was a half hour"
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Setup experience:
Connection Reliability:
Tech Support:
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Value for money:
(ratings match consensus)
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5/16/2009
Well I moved away from them for a while because we were having constant downtime from the server I was on.
But I am now back with them and so far it has been solid. I have the 12 dollar shared plan which gives me, 9999gb disk space and unmetered bandwidth. Plus I received a free SSL certificate and Private IP.
Their prices are very competitive and I think the rough stretch I hit back in the day were growing pains.
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I moved to them because I could no longer afford the host I was with at the time (was with them for over a year) and I could not be happier with Surpass in the 5 months since.
They helped move my accounts over and get them setup within 24 hours of me putting in a support request for them to do just that.
Support is not exactly quick, but it does get the job done. The reseller server I have been on has seen maybe an hour of downtime total in the 5 months I have been with them. And I am going on 3 months with zero downtime. I believe there were issues with the server when I first signed up, and they looked to have cleared that up within the first few months of service with them.
The price is outstanding for the service you receive. 15 dollars a month gets you 20GB of Space and 2000 GB of Bandwidth, not bad if you ask me.
The only improvement I would like to see with this company is the response time when you put in a ticket. I would like to see all tickets answered within an hour of submitting one.
One thing they have that most do not is a very active community board. You can get most questions answered there and also get help as well.
Overall I am very very happy with Surpass. I would without a doubt recommend them to a friend or family member.
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