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Member review of Verizon FIOS


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read 1470 reviews (1170 positive) (77 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$119 per month avg ($37 to $480)

3 year trend

Review by ccc3 See Profile
Posted: 28 days ago
member for 8.3 years, 17 visits, last login: 19 days ago


Belmont,Middlesex,MA
$91 per month (12 month contract)
about 8 days
"Fast, reliable"
"FiOS ONT generates VERY strong radio noise throughout HF range."
"Great if you can suppress the RF noise. (I could, with ferrite and filters.)"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Value for money:
(ratings match consensus)

    I ordered a "bundle" including one telephone number for $51.18/mo. (incl. long-distance etc.) and Internet service (at "up to" 25 Mbps down & 15 Mbps up; I actually get 25 Mbps both up & down) for $64.99/mo., less bundle discount of $24.99/mo., for net cost of $91.18. This cost is less than what I paid for one tel. no. and ADSL Internet service at "up to" 3 Mbps down & 768 kbps up; so switching to FiOS was a no-brainer.

    Verizon's website provided very little information regarding the so-called "router" that would be provided along with the optical network terminal (ONT), and much of the information given was incorrect. In particular, it appeared that this "router" included a wireless access point (WAP) that could use WEP (in)security but not WPA2 security, which I used and wanted to continue to use in my wireless LAN. I asked whether I could do without this "router" and was told no. After the ONT and "router" were installed, I learned that the Verizon "router" was not as bad as advertised; it did support WPA2. However, it still lacked features that I had and did not want to give up. So I disabled the WAP in Verizon's "router" and connected my own WAP to a LAN port of Verizon's "router." It appears from my reading of the manual for Verizon's "router" that I could dispense with Verizon's "router" completely and could connect my own router+WAP directly to Verizon's ONT; but I have not tried this because my present setup works just fine.

    The level of radio frequency noise emitted by the ONT is terribly, shockingly high, and almost certainly violates FCC regulations for "conducted" noise at HF. A licensed ham radio operator like me, or a short-wave listener, could not continue to enjoy his/her hobby with such a noise source in his home, unless he happened to be experienced in RF noise mitigation techniques, as fortunately I am. If I were not, then I would have had to get rid of my FiOS service. If you need help reducing the noise from your (or a neighbor's) FiOS ONT, read and do _everything_ that this article says to do. Omit nothing. Choke _everything_ including the ground wire. Expect to spend at least $200 on ferrite and a good L-C filter for the AC power-line connection.

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