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Member review of Verizon FIOS


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read 1468 reviews (1168 positive) (77 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$116 per month avg ($37 to $480)

3 year trend
Review by mikepd See Profile
Posted: 29 days ago
member for 9 years, 4049 visits, last login: a few hours ago


New Port Richey,Pasco,FL
$89 per month (12 month contract)
about 13 days
"fast speed, upload provisioned slightly higher than ordered speed"
"none important"
"great switch from DSL and with price guarantee for two years"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    My Other Reviews·Verizon Online DSL
    ·RoadRunner Cable
    I ordered the service via the website and selected the double-play bundle with the 25/15 Internet plan along with the Freedom Essentials telephone service.

    The bundle came with a price guarantee for two years at a price of $89.99/month with some discounts thrown in to bring the final price down to that point.

    Ex-GTE areas get the Westell 9100em router which is not that bad although the firmware is not as mature as it could be. If you go in to the log section of the router, you will see the kernel errors that the router is logging and that should not happen if the firmware were better developed.

    It is a shame the DHCP lease is as 'sticky' as it is and that you have to reboot the ONT to release it but that is a minor matter.

    Overall, the service is excellent and having the Verizon Direct forum for service requests is great.

    If FIOS is available then I strongly recommend it.

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