 Review by StorminNorm 
Posted: 1.3 years ago
member for 6.9 years, 2396 visits, last login: a few hours ago
 Keller,Tarrant,TX
 Business customer
 $106 per month (12 month contract)
 "Fast, dependable, 5 static IPs with no filtering, 15/2 Service"
 "Will not install second ONT to allow residential FIOS TV"
 "Been a good value for me"
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(ratings match consensus)
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I was one of the first to get their business FIOS service and helped them test it for the first month. They gave me that month service without charge. Pre-install workups were very thorough. Install did not go so well due to me using my own VPN router and their technician not really knowing much other than their D-Link products. I was able to work directly with their Tier 3 techs and get things up quickly.
15/2Mb service has been pretty much dead on with the sites I check it on. By far the best internet service I have ever had. In almost 4yrs only had to get tech support on the line twice and was able to resolve quickly.
Only complaint since I am using this as home office service, is I can not get them to install a second ONT to allow me to purchase their FIOS TV service. It can not share my business ONT. So another fiber line would have to be ran from the street. They have filled out two orders in two years and each one was canceled by higher management. Maybe some day they will relax this restriction. I will not give up my business class connection just to have their TV service.
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