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Member review of Verizon FIOS


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read 1088 reviews (893 positive) (47 negative)
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Six Month Rating

Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:


$90 per month avg ($29 to $300)

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Review by Vamp See Profile
Posted: 91 days ago
member for 5.4 years, 2930 visits, last login: a few hours ago


Pasadena,Anne Arundel,MD
Contract price not specified.
"Speed/Latency, Very reliable..."
"Ordering, Tech Support, Price"
"Best ISP available"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Tech Support:
Value for money:
(ratings match consensus)

    FIOS just became available to order around the end of March, I ordered and got an install date in the first week of April (after much frustration with the online ordering system I finally got the order to go through). Installation took about 2.5 - 3 hours and went by smoothly, the installer was very knowledgeable and friendly. I originally tried ordering triple play but my order was never going through so I stopped trying and just ordered TV + 15/15 Internet, so much for the promotional gift

    The connection has been excellent so far. I have 15/15 and test out around 14.7/14.7 on fast test servers, any time of the day or night. I ping my favorite game server at 11-12ms constant, at all times. With cable my ping to the same game server was 15-20ms normally and at night would spike up to an unplayable range due to network congestion.

    The supplied Actiontec router isn't bad, but isn't the best either. If you are a heavy torrent user then you might want to run Ethernet to the ONT and configure your own router (Actiontec still needed for VOD / STB data if you have TV).... I currently use the supplied Actiontec via MOCA, but may run Ethernet to ONT in the future.

    Test result as of 04-23-08:

    Download speed: 14742296 bps
    Upload speed: 14690728 bps
    Quality of service: 99 %
    Download test type: socket
    Upload test type: socket
    Maximum download pause: 19 ms
    Average download pause: 1 ms
    Minimum round trip time to server: 13 ms
    Average round trip time to server: 13 ms

    Followup comments:
    Forums » comments on review of Verizon FIOS

Thursday, 24-Jul
02:44:53
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