 Review by cableties 
UPDATED: 92 days ago
member for 4.8 years, 438 visits, last login: a few hours ago
 Newtown,Bucks,PA
 $44 per month (12 month contract)
 about 10 days
 "Great Speed. Techs were informative and quick."
 "Would have liked notification I was #2 of two scheduled that day."
 "If you can get it, get it! Warning: Verizon Billing is Worst Ever Experience!"
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(ratings match consensus)
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I had hesitated on Fios and wanted to give Comcast a chance at fixing my >1Mb download speeds. After 4 attempts/fails at getting my issue resolved, I was able to get Fios. I opted for the 15M/2M package and for one year. My review is mostly outstanding but with some bias. First, there is issue with installation times. Verizon could have informed me (via their robot Darth Vader call) that I would be #2 of 2 installs that day. Then I could have ran errands and not sat at home waiting 6 hours for techs to show. A polite 'hi, our techs will be there more after 3pm than sooner". I did have to call Verizon Fios Customer Service to find this out. But they did call back. And hour after callback, techs showed up, with apologies. I understand that some installs may not go easily. That is where I am biased; I prepared for the connection. I have a home Cat5e LAN (with 10/100/1000 switch). I installed AC and board for Verizon's hardware. I even have APC UPS for their setup. All they had to do was mount the ONT outside, drill a hole, insert the 2 wires, connect, power up the hardware, test and activate. Less than 90 minutes. My test laptop (sacrificial) showed its age with the speed. But my OS X G5 and other PC are flying. I also moved my Vonage on the line (after D-Link 624 Router...Custom Firmware btw). Can't wait to call Comcast tomorrow and cancel.
REVISION: I've now had FiOS for two years now. The up time and speed are now 20M/5M. I had 15M/15M upgrade but dropped down because of employer change/needs. I'm paying $42/mth with package discount (HDTV/Landline). I must warn anyone getting FiOS that I had experience with LAN installs and wired my home, with panel, power all ready for them. But Verizon Billing screwed me over with rates, additional fees (Where is the discount??) and such that it took two days of calling (on hold and drilling the Robot) to get remedy, and two months to finally see correct billing. The router provided (Actiontech) has poor wifi range in 1800sqft home so I added bridged wifi router to repeat. After a year, the Actiontech router powerplug (AC/DC adaptor) took dump. Had no networking for 2 days...
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