Review by KenderDragon 
member for 1.8 years, 45 visits, last login: 85 days ago
lodged 1.6 years ago
 Boucherville,QC
 $42 per month about 10 days Bell Canada "Can't believe I got 300 Gb quota and 7 Mb/s Download for that price" "Got some connection issue with the provided modem" "Buy your own modem and you can't beat those guys"
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(ratings match consensus)
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I was with Videotron Cable Service. After trying some TGV, quota and pricing became rapidly a problem with me, since I'm always hungry for more. I still think Videotron offer a really good service in Quebec. I considered then going with DSL with Acanac(Price), Youmano(Google!) or TekSavvy(Praise). After some research, I decided to play my cards with TekSavvy DSL since they have a good score.
I decided to start with the 5Mb/s "high-speed" package and how it will end up. 300 Gb by month would be more than enough for me, but I was l was a little bit worried because I was started to get used to 15Mb/s from Videotron. Since I use VoIP, I had to pay 9.95$ extra for Dry loop.
Bell tech came August 12th has planned. He agree to patch the phone line on another pair, so I would still be able to patch my SIP VoIP router on the one I was using. I used a rented router (Thomson) with them. First, everything went well, but after some week, the modem starts going out of sync. I called Tech support. They were very gentle, and since I'm french canadian, I really enjoyed to be serve in my native language (like you surely guessed looking at my bad grammar). But the tech wasn't as good as I would expect, sticking with bad DNS diagnostic when it became apparent an hour after that it was the modem who was at fault. The tek suggested me to return the modem for a 25$ restock fee and buy my own. He suggested a TP-LINK. I ordered one and he was right, I don't have any problem since I switched.
So, I get around 7Mb/s Download (Can't complain), and 640kb/s. I wish the upload would be higher, to be on the safe side with my VoIP connection, but it is reliable and good enough. I just have to tweak the QoS a little, which the TP-Link do well.
After some months of using, I'm really pleased with their service. I wish their higher speed offering would be more affordable, but you gotta compromise. I don't intend to switch as long as they keep that competitive pricing and huge montly quota. I would like to see a Fibe-like TV offering too. I don't know if they will go that way.
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