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Member review of TekSavvy Solutions Inc.


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read 660 reviews (614 positive) (16 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
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Services:
Value for money:


$42 per month avg ($24 to $113)

Speed test results 3 year trend
Review by graniterock See Profile
UPDATED: 53 days ago
member for 6.7 years, 376 visits, last login: a few hours ago


London,ON
$29 per month
about 1 days
"Good price, competent non-scripted tech support"
"Problems on the Bell part of the network need to be referred to bell to fix"
"If you like your bell service and want to save money... TekSavvy is for you"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My Other Reviews·Bell Sympatico
    I've been a bell customer for many years. I ordered the teksavvy service 30 days in advanced and it was activated on time. Coincidentally the modem I had seemed to start having problems around the time I started the service but this wasn't teksavvy's fault. You do have to pay for your own modems, they will support them not but replace them for you (which is explained when you sign up). I'm saving about 20 bucks a month for a slightly slower speed but higher download cap as compared to bell. Which this pays for the modem I bought in less than 2 months. Tech support was useful in figuring out my connection issue which ended up being the modem. There was less than a 30 second hold time everytime I called in. It was refreshing to have tek support agents who critically think about the problem and made the effort to locate the actual problem. Even though the problem was the modem, the tech support agents didn't assume it was a problem on my end and ruled out problems that could occur on their side first. I am quite happy now that I have a new modem. I am totally statisfied that I made the change from bell to teksavvy thus far. My only wish would be that Teksavvy be able to access the same speeds that bell offers. But speed isn't everything.

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