 Review by Tsume 
UPDATED: 55 days ago
member for 4.3 years, 784 visits, last login: 7 days ago
 Oceanside,San Diego,CA
 $25 per month
 about 10 days
 "Call quality, short hold times, two lines"
 "Rate increases, lack of communication within viatalk, extra fee if you want 2nd number"
 "Best provider for the price that I can find."
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Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)
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May 08
The hold times have finally shortened to their pre-Sunrocket lengths. The rates have gone up which annoys me, however everything seems to be working fine now. Support was very helpful when I wanted to switch my number to an Orlando number, another fee there but I was not surprised.
July 07
Got VT right after the SR apocalypse...
Current problems...
-"Priority Support" - The whole concept is insulting.
-Old number still shows up in CP
My major problems were...
-Notices for overdue invoices at the fault of their systems
-Phone 1 light off but phone 2 light on
-Desynched ringing on line 1 and 2
-Outbound calls rarely going through
-CallerID never showed up
-Number port took FOREVER
They've all been solved by now, the only one which was solved by the help of a VT staff was the port, though. The rest just kinda fixed themselves, nothing the VT staff told me to do fixed it.
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