Review by hoolahoous 
UPDATED: 2 years ago
member for 5.2 years, 1312 visits, last login: a few hours ago
 Red Valley,Apache,AZ
 Contract price not specified.
 "Cheap"
 "Cheap"
 "Not good as primary line"
| Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings below consensus)
|
Bottom line,
1) they have several voip servers which keep going up and down. If you are byod user, you are in for a ride of your life. Every couple of weeks you need to switch the server since old server doesn't work.
2) Customer support is horrible. I think they decided to put money over customer support. One thing which was really bad was, when SR went down they said that because of SR deluge their customer service is swamped.. but after few months they had BOGO year deal !!
if they were swamped how could they give out BOGO deal to get more customers ? CSR are so eager to get off the hook that they will say anything. Tickets I opened 4 months back are still open.
You get what you paid for.
Followup comments: | Forums » comments on review of ViaTalk |
|
ViaTalk
(41)
(37)
(110)
(65)